2. digital
  3. 177944-1545

Oppo service

Had my oppo 105d in for service...was experiencing some clicking on certain cd’s.After running in speakers,ic’s,speaker cable’s it was time...Sent it in and got back yesterday...They installed new disk loader optic unit,cleaned for there flat fee of $119.00 and shipped back.No hassles,no bs.Not many co.do such a service these day’s.

(pro) Nice clean work,Great communication.Highly recommended if youre at all interested in doing.

(con) Was shipped by fedex...delay,delay,delay.grrr.

digsmithd

Showing 3 responses by soix

soix
8,773 posts
 

Wait, so Oppo is still doing repairs?

soix
8,773 posts
 

It’s amazing — and also a bit sad — that Oppo, despite being out of the audio hardware business, still provides better service than many audio companies who still sell products. I just shot them an email regarding a question I asked in another post so we’ll see what, if anything, I get back.

soix
8,773 posts
 

After using the email from @digsmithd I got a very helpful and courteous response from Oppo in one day — on a Saturday!!! — regarding my ancient DV-970HD I’m still using as a transport in my HeadFi rig   These guys are awesome and should give lessons to other manufacturers on how to do customer service  

 

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