Hello,
I'm sure it's disconcerting to hear a hum in what should be a very quiet piece of gear. I'm considering buying one of the same amps for my office system. When convenient, try switching off every circuit in the house at the breaker except the amp. If it's quiet then you have a bad power supply in a lamp, computer, or some other device. We once had a computer with a in-line power supply that transmitted so much radio frequency energy that I'm surprised that the neighbors didn't turn us into the FCC. By turning the circuits back on, one-by-one, you will be able to find the offending device.
Then make sure that all of your equipment is properly grounded and that their are no ground loops. You could try lifting the ground with a cheater plug; if that helps then you may want to more deeply investigate ground loops and how to solve them. Various AC line conditioning could help but they can get extremely expensive.
I don't think the issue os related to a lack of a pre-amp.
I'm sure it's disconcerting to hear a hum in what should be a very quiet piece of gear. I'm considering buying one of the same amps for my office system. When convenient, try switching off every circuit in the house at the breaker except the amp. If it's quiet then you have a bad power supply in a lamp, computer, or some other device. We once had a computer with a in-line power supply that transmitted so much radio frequency energy that I'm surprised that the neighbors didn't turn us into the FCC. By turning the circuits back on, one-by-one, you will be able to find the offending device.
Then make sure that all of your equipment is properly grounded and that their are no ground loops. You could try lifting the ground with a cheater plug; if that helps then you may want to more deeply investigate ground loops and how to solve them. Various AC line conditioning could help but they can get extremely expensive.
I don't think the issue os related to a lack of a pre-amp.