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Need help troubleshooting spotify

I have a blue sound node 2i  That used to  Stream spotify perfectly.  I got a different router from my  Internet provider and now Spotify doesn't recognize the node wirelessly or if it's connected by ethernet.  Spotify customer support is useless they blame blue sound and blue sound blame spotify meanwhile I can't stream music because spotify connect doesn't even recognize the node as an available device. I've tried powering off and on uninstalling re-installing, etc.  Nothing works. The ideas or experience to help would be appreciated. Thank you.
128x128labguy
14 responses Add your response
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kellyken's avatar
kellyken
7 posts
 
I have a Node 2 and is working fine with Spotify. A workaround to get Spotify on node is through a Spotify audio converter. Give it a go.
bluedream
9 posts
 
I agree with mahler123.  I have a Node 2 and a Node 2i.  Both work perfectly with Spotify Premium. 
mahler123
3,318 posts
 
OP

  Can you do other things with the Node?  Can you get Internet Radio, or stream recordings that you had saved on a Hard Drive?  If the Node won’t do anything then it isn’t a Spotify issue.  It probably is the handshake between the Node2 and the new router.  Have you tried rebooting the router as suggested previously?  Are you reading other people’s comments?
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rocray's avatar
rocray
1,448 posts
 
Maybe do a factory reset, and reconnect the 2i??
rocray's avatar
rocray
1,448 posts
 
Mine also. I was able to play via the Spotify app,and The Bluos app. 
wlutke
725 posts
 
Mine works fine with Spotify.
labguy's avatar
labguy OP
82 posts
 
Is anybody here using a blue sound node to eye with the spotify app it seems that spotify no longer supports the node 2i. Spotify's website of compatible devices only lists the blue sound speakers like the pulse, and the power node. Is anybody here using the node 2i with spotify premium?  It used to work and now it doesn't I wonder if spotify terminated compatibility.
wlutke
725 posts
 
In the Bluesound app under Music Services have you checked if the Spotify user is still “authenticated to this player”?
rocray's avatar
rocray
1,448 posts
 
Sometimes it’s the simple things we look past. I know I do sometimes.
fuzztone's avatar
fuzztone
5,598 posts
 
+1 rocray

It's all about the handshake between modem-router-switch-computer (streamer)
rocray's avatar
rocray
1,448 posts
 
Stupid question,but I’ll ask anyway. Did you try rebooting your router? 
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