My experience with The Music Room

My experience was unfortunate, I did a deal with someone there, I think it was a fellow named Josh, to trade my current amplifier and cash for a Mark Levinson 33H. This was through Audiogon. Was ready to go when I received a call that my mother was rushed to emergency and when I arrived she was in a coma and never regained consciousness. She passed a week and a half later. I let the deal rest (I literally didn’t even think about it) and when I finally looked at emails and Audiogon a couple weeks later I saw some scathing messages from them and they blocked me on Audiogon so I was unable to respond to them. I’m still blocked today, 20 years and approximately 400 positive feedback. I own the responsibility that I looked like a deadbeat for not responding but in my own opinion I would not just block someone from ever doing business with me again that has a tenured track record like mine. I’ve spent hundreds of thousands of dollars over my years as an audiophile. It’s like changing your mind on a deal, which I didn’t, and the store never allowing you in the door again!

Gnaudio my experience with TMR is  good. If I have your finances I won’t even worry about it. Just move on. But thank you for sharing it.

I have dealt with TMR numerous times and have always been very pleased with the result. I wouldn’t hesitate to buy through them again. Their condition ratings are excellent. 

I have bought, sold and traded a whole list of equipment as I was working on putting together my listening system and room. Got great advice along the way when needed and even persuaded against a purchase for a lesser cost item that turned out to be the best choice. With their 14-day return policy and decent pricing, I felt I couldn’t go wrong and I was right. Shipping has always been right sized for the item and every item has been fully as described. I recommend TMR highly.

I purchased a pair of new Mission 770 loudspeakers from TMR a few weeks ago. I'll be trading in my previous loudspeakers as part of the deal. They have been great to work with so far. I'll get my old speakers packed up this weekend, following their very through packing guidelines. TMR is paying for shipping both ways and will give me trade-in value plus sales tax difference upon receiving and verifying my speakers.

I had the option of sending my speakers in first, but I wanted the opportunity to compare old vs new within the context of my room and system before settling on a decision. Ryan at TMR has been very accommodating and helpful throughout the process. I'd be happy to deal with them again if the need arose.