Krell Moves to new location

Update on krell service, The factory is caught up on units and the Benches at krell are awaiting service repair orders.

So Krell factory service is going and sounds like instant service

Im sending my monoblock in

Let's hear it from the folks who had equipment sequestered at Krell. Has it been repaired / serviced and shipped back to you?

I received my FPB300cx back and my wife mentioned that she thinks it sounds better than ever.  Willie and the techs did a stupendous job with the tune up as I have owned since new and it needed the caps replaced.

Steve at High Performance Stereo was catamount in getting things done.  His communication and thoughtfulness is the best I have ever encountered in any industry.  Thanks to the team who got it taken car of.  -John

@jsd52756 

Catamount?

@roxy54 

Does the paragraph below help define catamount used in the above post?

“They phrase “Steve at High Performance Stereo was catamount in getting things done” uses “catamount” metaphorically to describe Steve’s exceptional efficiency, effectiveness, and perhaps a certain fierce determination in handling the audio equipment repair or sales process. It implies he was swift, focused, and highly competent-qualities associated with a catamount (a strong, agile wild cat). The praise about his communication and thoughtfulness being the best encountered in any industry further emphasizes Steve’s professionalism and customer care. This expression highlights Steve’s standout performance and the positive experience with the High Performance Stereo team who took care of the user’s needs”.