Krell Moves to new location


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I’m sorry, but this is not how to run a company. How many customers shipped components needing repair to Krell before the doors closed? And how long must someone sit in limbo while the legal process continues. I’d hate to be someone who’s sitting in limbo not even knowing if their item or items is even going to be found! How is it Krell owners didn’t have their affairs in order before this happened. This is what not to do if you own any company!

This is one of the reasons I've started steering clear of these boutique audiophile companies that are one owner shows. Granted Krell had almost 50 employees compared to some companies that are 1-2 man operations. If the owner has a health issue or dies you are basically screwed. 

@willywonka if Krell would release their service schematics to third party technicians, servicing Krell products would not be an issue. 

if Krell would release their service schematics to third party technicians, servicing Krell products would not be an issue. 

Absolutely, one hundred percent. It is time Right to Repair laws are passed in all states to give folks back the control over how and where to have their gear maintained - gear they paid for and own. It is time rogue companies are put back in their place.

@willywonka I see your point, but that essentially makes you a Harman / Bose customer

 

@jea48 Arnold Martinez is no longer with Krell. Wasn't with them very long, Rondi hired him shortly before she died.