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Jeffrowland m7 mono block amps

I still need help to turn on the amps. Both monos won't turn on after one bump sound when I pushed  power button on cold amps. I see -12,+12 volt led lights on inside amp. Fuses are all good 2out side 1 inside. So need help from anyone familiar with these amps.

Thank you, jny
jny08
6 responses Add your response
ebm
9,311 posts
 
Call Rowland asap.
stringreen's avatar
stringreen
6,468 posts
 
Sounds like you've got DC current and the protection circuits tripped.  I'd unplug them and call Rowland.
jny08 OP
2 posts
 
They only taking emails. Email Said they created ticket # like 2456, 2534 that I couldn't understand. There's no place to look up the # on JR websight. Asked few times. No answer now.  I guess protection circuit too but I don't know where is it.

Thanks , jny 
ricred1
2,005 posts
 
jny,

Just Google Jeff Rowland contact number. I sent you a pm with the number and verified it was correct. You will need an authorization number to return any component for repair. They are very responsive and usually provide outstanding customer service. 

jny08 OP
2 posts
 
Hi, thank you.
I'll call them up may be on monday when they often.

Thank you, jny
cerrot's avatar
cerrot
1,700 posts
 
Call Jeff.  He's awesome.  (actually, he's incredible).
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