Is it O.K. To Speculate Re: Company Stability Here?


  Today I read a thread a poster wondering in Mytek was still in business.  A couple of replies were critical of the poster for asking.

  Owners of Krell products started a few threads when the company didn’t answer queries about repairs.  Some criticism ensued due to alleged insensitivity to deaths in the family ownership.

  I mentioned that I heard a rumor about Sim Audio due to the demise of one of their founders and was told that I was on a mission to destroy their company.

   I fully understand that the Internet is the leading source of information, good and bad .  I also realize that it is the medium of commerce for audio companies .  I also realize that company margins are small and that misinformation can be very harmful to their bottom line.

  However the fact that these companies sometimes have precarious stability means that their customers, potential or otherwise, have legitimate questions.  Look how Thiel Audio, Krell, Audio Research, and Mytek have done over the past half decade or so.  If a creative voice at Sony leaves the company for whatever reason, chances are Sony will still be here for the next several decades.  With the companies Agoners tend to favor, it could be disastrous.

  That is a long winded prelude to my question, namely: Can we question the stability of companies here?  I don’t want to be a troll and hurt any manufacturer.  However where do we few tens of thousand aficionados get to ask legitimate questions?  This is a Forum for hobbyists, not God’s Writ on Absolute Truth.

  If anything I think that the quashing of rumors benefits the manufacturers more than seeds of doubt in the minds of consumers.  I speak as some who has previously bought Mytek and AR gear, and who has seriously considered SIm Audio.  Personally I am not going to spend thousands of dollars on something if I think the company may not be here in 6 months. YMMV.  However I think this space should be a legitimate place to ask questions.

mahler123

If there's a problem with an audio company, just blame DEI. It works for air disasters, it can work for amplifiers.

Tammy, me thinks that some folks here are expecting you to do their critical analysis. Nothing new here. Politicians live for them! :-)

For anyone that has a piece of gear that has failed and think it is a paper weight, you can try talking to The Soundsmith Corporation. Peter Ledermann  peter@sound-smith.com and his team repairs gear no longer made as well as current gear. 

Here’s an example: I owned a pair of Halcro dm68’s. One of the amps failed. Halcro hasn’t had a repair facility in the USA for years. I’d have to ship to Australia for repair. I know Peter and asked him if he could repair the amp. Not only did he repair the amp, but performed an upgrade to prevent the failure in the future.

This is just one example of gear his team can repair. 

If you think all Soundsmith does is cartridges, then you need to rethink this. 
https://sound-smith.com/

I will warn you all, he is picky about RMA’s and procedures, but if you follow his “rules”, you’ll get a quality repair. 

He’s a small shop and we need to keep these shops in business, so spread the word.

I believe that criticizing companies, or publicizing any info about them that is relevant to its customers' interests yet might prove detrimental to the company itself, is perfectly fine and even desirable. Transparency is a good thing, and this is a free country after all. 

The caveat is that posters of such info should always provide each and every detail they know of that might help others vet said info: sources, links, whatever.

Given how many audio companies change hands or shut down, knowing how to fix one's own gear does somewhat insulate gear owners from the vagaries of the marketplace.

Halcro DM68, nice. These are on my someday list 🙂