OP - Can you go back to the UPS location and get names of employees you dealt with that day who made the assurances you note above? A small claims suit may not be able to provide sufficient monies to compensate you for the value of the destroyed amp. So you might check that first in your locality. If the amount is sufficient, then take it to small claims and have the names of who told you what at UPS.
Based on your 10:50 AM post above, I can't see how you wouldn't win that battle. Once they receive notice from the local magistrate that a suit has been filed they may change their tune and pay up rather than appear with a losing case in court. Good Luck!🍀
Based on your 10:50 AM post above, I can't see how you wouldn't win that battle. Once they receive notice from the local magistrate that a suit has been filed they may change their tune and pay up rather than appear with a losing case in court. Good Luck!🍀