Looks like my post crossed with TK in cyberspace. Good to know someone is listening.
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- 19 posts total
I had an issue with my Hermes within the past month and Denafrips was exceedingly responsive. They had me check a couple things out myself and then sent me an RMA via email. The issue resolved itself, still not sure how, but I chatted with TekAudioSpecialties and decided not to send it in since the problem had resolved. Both Denafrips and TekAudioSpecialties were very prompt and professional in their correspondence with me. Sorry to hear you are having issues with them. Not my experience at all glad to say. |
@kmcong just re-connect with TEK email thread please and we'll see about getting your Hermes sent in for the service. Thanks, TK |
- 19 posts total