I had an issue with my Hermes within the past month and Denafrips was exceedingly responsive. They had me check a couple things out myself and then sent me an RMA via email. The issue resolved itself, still not sure how, but I chatted with TekAudioSpecialties and decided not to send it in since the problem had resolved. Both Denafrips and TekAudioSpecialties were very prompt and professional in their correspondence with me. Sorry to hear you are having issues with them. Not my experience at all glad to say.
innuos pulse compared to denafrips gaia 12th
I hope some of the tech guys a weigh in on this subject. I would like to know how some of the nicer streamers such as Innuos Pulse compare to the Gaia DDC in terms of cleaning up the signal.