Yeah Parasound is first rate. Big fan here, since good equipment is not always backed by good service I appreciate companies like Parasound who understand customer service
Incredible Parasound customer service!
I was having an issue with my Parasound Zdac v2 today (Sunday) so I emailed the support area of their website. I received an answer from the president of Parasound Richard Schram within 2 hours! With all the stories of bad service in high end audio, I wanted to note one manufacturer who went way above my reasonable expectation. It happens to also be a great Dac with a simple fix.
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