I am sad


I am very sad. Feels like I’m stuck between a rock and a hard place.

My amplifier is malfunctioning. It happens. Just fix it and move on what’s the big deal? Well I’m trying. I need the company of the amp to send me the invoice so I can buy the part and start the fixing. But they don’t reply to my e-mails. It’s been 3 weeks since the last communication. The amp has been broken for 2 months. I just need them to let me pay for the part. I don’t understand what’s so difficult. I’m sad.

 

I’m unfortunately married to the sound of this amp. For example a person married to the Mcintosh sound or the Pass labs sound. My speakers (Summit X) are amplifier picky. They love this amp. I check my email 20x a day hoping to see the invoice. I also check the junks. They had already said the part is available for $300. I’m not even sad anymore. I am depressed.

samureyex

Why are you protecting the identity of the manufacturer of your amp?  Good and bad service experiences should be shared with your community of fellow enthusiasts as it contributes to future buying decisions.

Sounds like a special amp with a distinctive special sound.  Might be worth an audition if we knew brand and model.

Hi,

If they have a phone number, give them a call. Many Europeans speak English.  If the person who answers doesn’t speak English just keep talking until they hand the phone to someone who does.  It’ll work out. You got this brother!

I can relate to the feelings that OP is expressing. I have frequently formed personal  relationships with inanimate objects.