I have a lot of experience dealing with non-responsive customer service (mostly successful). You have a lot of options you haven't explored, turning this issue into a life-threatening trauma on this forum is not one of them.
I am sad
I am very sad. Feels like I’m stuck between a rock and a hard place.
My amplifier is malfunctioning. It happens. Just fix it and move on what’s the big deal? Well I’m trying. I need the company of the amp to send me the invoice so I can buy the part and start the fixing. But they don’t reply to my e-mails. It’s been 3 weeks since the last communication. The amp has been broken for 2 months. I just need them to let me pay for the part. I don’t understand what’s so difficult. I’m sad.
I’m unfortunately married to the sound of this amp. For example a person married to the Mcintosh sound or the Pass labs sound. My speakers (Summit X) are amplifier picky. They love this amp. I check my email 20x a day hoping to see the invoice. I also check the junks. They had already said the part is available for $300. I’m not even sad anymore. I am depressed.
Showing 18 responses by grislybutter
@mward what a lovely alias! He is in my all time top |
Yes, totally, call the Ambassador. And the head of the CIA. Or maybe the president of the US of A. Don't let them screw with you, they will teach them. (I almost said, they would make the country join BRICS and slap a huge tariff on them, but they would be considered political here so I didn't say it) |
I am in full agreement with @thecarpathian this time, for once. I have disagreed with everything he said in the past though. Somehow in this thread he found thruthiness. |
@kerrybh +1 that is perspective! |
@immatthewj I had so many jokes, this was the least terrible. Imagine the rest! |
so you can empathize with someone whose house burned down @thecarpathian but dismiss the pain of a fellow audiophile forced to live without his favorite amp. Got it.
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I don’t know if you understand what you are doing. I am in incredible pain right now and have been over the last 10 days. Over something that is way more significant than a broken amp but is still not a big deal. Then today I just learned that one of my best friend is seriously ill. I suddenly felt ashamed that I can suffer so much while others have real real pain and problems. I think we all try to understand you but failing. Many offered you help with contacting your amplifier vendor and you ignored them. What was the purpose of your post? |
Just to clarify (and I am ordering my Ferrari now) the tariff will be paid by France on that French wine, right? Not me, the consumer. Or....... |
@immatthewj I think we are sending every thread into oblivion with tariff talk. We created audio snapchat. |
Here you go @thecarpathian ! You were so wrong. He never said it literally LIKE THIS, in this combination. He might be sad, desperate, depressed or in agony. But not all of these in the same time. Who among us hasn’t been sad OR desperate OR depressed OR in agony over audio problems. |
I am truly sorry @thecarpathian |