volume descrepancy is normal simply because your phonostage/cart combo gives larger input voltage vs. your CDp.
one way you maybe having a ground loop and need to isolate ground by using cheater plug. another way if that won't help, i'd try to get in touch with VK and possibly with seller that might've been aware of the existing problem...
one way you maybe having a ground loop and need to isolate ground by using cheater plug. another way if that won't help, i'd try to get in touch with VK and possibly with seller that might've been aware of the existing problem...