Yes I would talk to them . They scheduled the implementation for Monday so they should actually give you at least a week to listen to it. I installed the u-BACCH for Windows on my system and enjoy it immensely. Yes, it is essentially a one person listening position so when I have company I adjust the width of the presentation because even though two listeners sitting side by side don’t hear what a single listener does the software adds a liveliness to the music that wasn’t there before. With u-BACCH I am able to easily engage or disengage it to assess what it is or is not doing.
Give Up on Bacch?
I have sitting next to me a little suitcase with the Bacch4Mac hardware. Implementation is scheduled for Monday, next week but I may return it before then. I thought I would seek advice before pulling the trigger. Theoretica gives one 14 days from shipping to return for a refund less a $200 restocking fee. The 14 days is up Monday. Why the cold feet? First, I will not have the opportunity to listen to the Bacch system in my home before the return period expires. Second, I was underwhelmed at the Theoretica room demo at Axpona. Third, I have a modded Peachtree Gan1 that requires a coax input. I will have to spend an additional $1000 to get that capability with the Bacch system. Fourth, at Axpona the sweetspot was narrow and impractical (2 seats, one behind the other).
It will cost me a $200 restocking fee and shipping to return the Bacch system. I hate to do that, not because of the cost, but because I won't have the opportunity to hear it in my home. What do you think?