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Denafrips maybe have a second thought.

I ordered an ares and received shipment about a week to ten days ago. Initially it would not turn on. Then I saw lights and eventually sound. Not sure what was going on but it was a prelude to what happened next. I liked the sound very musical but when using the first coax input I kept getting this weird volume problem. when a track would start it would cut almost completely off then go back to the original volume. So I needed to send it back which I am doing but it is expensive because there is no USA support at all. I almost bought the Pontus but glad I didn't since it would have cost even more to ship it back.


I am not saying never buy one or bashing denafrips just know if something goes wrong shipping back is exorbitant

viablex1

Showing 4 responses by viablex1

viablex1 OP
71 posts
 
can you not buy the Ares anymore?
viablex1 OP
71 posts
 
that makes sense having two units and come to find out he may actually pay the shipping not sure. I feel its kind of gray it did work then that started and you make some good points I am ahead for sure. 

I do have a holo coming and checked with them they do have a usa presence.
viablex1 OP
71 posts
 
I did ship mine back to Singapore but was reimbursed so its cool. My friend went to buy one today and Mike is sold out of the Ares and the shipping on the actual vinshine site equaled almost 73,000 usd. I am guessing the shipping is just a typo?
viablex1 OP
71 posts
 
Hello to all, I thought I would chime in and let you guys know that if anything goes wrong with one of these units you do NOT have to ship back oversea

I certainly did all the way to singapore, I did not have white glove service and had to constantly email to get it worked out.
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