Faceplates are rare to find. They can be made by your local metal manufacturer but I am not sure if you want to bother. Remotes are even rarer to find. I can repair and modify any audio component and work on Counterpoint components usually 3/4 each month. I have manuals that I can email for no cost. The main issues with Counterpoint products are their age. Some of the circuit boards were poor and very thin. So repairing them can be a challenge now. Mike's upgrades were good cotly and I now design my own products, I incorporate my designs in the upgrades/modifications now which take these units to a entire new level. I use the best parts in the units and do some redesign to bring them to levels you cannot buy in any other manufactured product today without spending a bundle. I recently upgraded a blown SA-220 hybrid power amp with bi-polar transistors and it is fantastic sounding. Like someone already mentioned, Counterpoint was built to a price point. For example, the SA-5000 uses a $7.00 carbon volume control. A decent ALPS cost $50, a much better option. The SA-5000 is an excellent sounding unit even when modifications are added but the power supply does not leave me with enough room to make better improvements. I prefer the SA-2000 so that I have room to make changes. I tell people all the time to buy an SA-2000 used for say $600, send it to me for $1000 all out upgrade modifications and you will be done with a tube preamp for a long time. It won't be a weak link in your system. My partner and I will probably make a design for commercial sale in the future based on this but mostly point-to-point wired instead of the circuit board. I also have the license for the newer circuit boards but I am out of stock so in order to get more I have to pay for a set-up charge and a minimum order of boards.
Contact me if you need advice or assistance of any kind for any audio product.
Happy Listening. Peter