I had the same problem. Contact Sean from Iso-Acoustics he will help you out.
ozzy
Contacting Focal Naim America
I need the thread adapters for Gaia II.
I have been trying to contact Focal Naim America for over a month at the number listed on their website (800-663-9352). No one answers on any extension. Emails sent do not receive a reply.
Anyone else having this issue? Is there a different number or email for technical assistance?