2. misc-audio
  3. 192859-1980

Beware - FedEx Drivers are forging signatures for delivery confirmation

In the span of 2 days I had 2 separate deliveries of expensive audio equipment delivered by FedEx. One on the east coast and one on the west coast. They were both insured for the full amount and high dollar values, which triggers FedEx required direct signature by the recipient. In one case the recipient let me know that the driver signed for him and left the package in the snow next to his mailbox. He never made contact with the driver nor signed for the package. In the second case the driver again signed for him and left the package on his porch, and never made contact with the recipient. In both cases everything turned out ok, but this terrible business ethics from FedEx employees.

It's blatant forgery by the drivers, and who is left holding the bag if the package is stolen? It's the driver's word against the recipient. I have a feeling the shipper (in both cases me) would be when I paid for full value insurance. What is the motivation of the driver, just laziness so they don't have to come back for another delivery attempt? I made a formal complaint with FedEx which supposedly they are going to trace down, but I have a feeling this is not going to make a difference.

Things are getting worse and worse these days!

mekong56
audioman58's avatar
audioman58
4,203 posts
 

Just last week I was waiting all day for audio cables the Jurk pulls up out in front 

door open I opened the door and called to him he was writing something on Sat around 4pm ,he just took off ,and I get a email,  attempt was made no one home.

if that were the case there would have been a door tag, there was nothing and I was there with the storm  door open .

I called FedEx  and filed a complaint , which they will never follow up.

I am sure he did this to others .

rbull11
23 posts
 

When Fed Ex delivers to my complex, They leave everything on the 1st floor outside the elevator. Every other delivery company leave the packages at the customers front door. I get the Fed Ex survey after and always state package not delivered to the right location.

 

ghdprentice
7,255 posts
 

Sure wish they would for me. I hate waiting around, then missing them. I hate signature required with no way out. I get stuff delivered daily. Lots of high ticket items. Never a problem with theft. 

zerofox
64 posts
 

I realize that this might not work for everyone but I find it best to redirect the package to a FedEx Office location and just pick it up there. Especially for signature required and/or high value packages. 

rdk777's avatar
rdk777
577 posts
 

In Southern California, I had to either track down a UPS driver or drive to the downtown LA UPS location (which I did not want to do) to get my insured package accepted (Lyra Atlas cartridge). The UPS store would not accept high value insured items - they could, but my insurance would be void. Not only that, but I also needed the 3 page form that came with the shipping label so that the UPS driver could sign it and give me a copy. If I have to go through all that, I would assume that the UPS driver should get the required signature.   

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