The only real way to find wether or not you have the new chips is to remove the cover.It is correct,that there are a# of cds that have that casue the Capitole to have this 50 mm dropoff.If it is P chip it is NOT the new chip.Take 5 minutes to find out. |
I have the same problem with the other live albums .. between tracks there is a 1ms audio drop..other then that my CAP is A-1 |
i think the 50 milli-second gap between tracks problem has been fixed with the new chip. When you played a CD where there was no blanks between tracks, the old chip used to put one automatically. From what i understand, this is now gone.....which is a good thing if its true on all discs, and not only sting :) |
Sattotthestars: Your post is interesting...Are you referring to the Sting album "All this time", the live album?
I own it and will try it. Why would this CD tell me whether or not I have the new or old chip? Thanks. Please tell me more...thanks |
Geryn.There is one cd I have used that will tell you wether or not you have the NEW chip.It is the accoustic version of Sting(latest cd).If when the tracks switch and you hear a slight dropout between tracks,you have the old chip.If not,it is the new one.This will let you know without removing the cover. |
Sattothestars: I haven't checked the chip yet, but more and more I feel I may not have the latest software. I will do this when I can stop listening. She's breaking in... |
I have also received my Capitole MK2 and have tried 4 different kinds of cdr's and it played ALL of them! In fact it even played the ones I made with the cheapest CDR blanks you can buy. I bought 100 blanks from CDW computers and the blanks look just like the Sony playstation cd game disks, they are solid BLACK on the laser side!!!!
The one time (out of 100) that the player failed to read all the cd tracks, I had to open and close the cd door so that it would reinitiallize the reading of the TOC and then it was fine and has been ever since. |
Did you physicaly check you had the P2 chip?I have received players that did and some that did not.The only way to know is to remove the cover and look.It is located inside toward the face of the cd player.It is a tight squeeze as the transport mechanism is only about half an inch away form the circuit board. |
I have the new chip, but burned a CD-R at 1X and it will not play in the Capitole. According to Globe Marketing, it's because my CD burner (Marantz DR 6050) is not recording to the exact Red Book standard. |
Sattothestars: Thanks for your input. I thought I had the new chip since my player says: "READING CD". I guess maybe I don't. However, I have not had any other problems, other than its inability to read the CD-R's. |
IT is very simple to find out if you have the new chip or not.Remove the cover with an allen key.You will see a chip with an orange dot.If it has just the dot with no writing(it should say p2(in hand written ink) which is the new chip)) than you have the old chip. |
Mine DOES play CD/R's how ever it wouldn't read one of my Shefield disk's last evening, it is in very good condition(the disk) but no luck. I'll try again tonight. ~Tim |
GerryN.If your player does not play CDRs than you DO NOT have the new chip. |
Ive managed to read CDRs fine on my player. Have you tried different brands of CDRs ?
I know however that you will have less problems with CDRs that have been burned at 1x or 2x.
Cheers |
Badwisdom
I'm from Mauritius, which is closer to France than the US. There are no AA dealers in my country; the unit was purchased in France and I did not want to risk it having problems and only then act. I talked to Mr Combelles of Audio Aero who understood my apprehension and was very kind to offer me a straight swap. Maybe my French did the trick! |
I've only had mine about 12 hours and its sounds tremendous to say the least. Very non-digital and very inviting. Can't wait to see what happens over the next 200-300 hours.
I have the new chip, but my player will not read CD-R or CD-RW. Anyone else experiencing this? I've been asked by my dealer to contact Globe Marketing directly about the problem.
Would be interested in knowing if anyone else is having success or failure on CD-R's. Thanks |
In reference to Lall's post, I agree (with sattothestarts) that if Globe Audio had been involved with this problem, they would have resolved this issue without sending the player to France.
I can NOT say enough good things about Globe. Jody and Matt have been outstanding in resolving the issues with my Capitole MK I and now the MK II. The problems of player availability and in proper working condition lies solely with Audio Aero, by their own admission (I have email from AA to prove it).
I originally blamed Globe Audio when my dealer was involved simply because I didn't get a straight story. This ultimately turned out to be a problem with the dealer, not with Globe. Once I started direct conversations with Matt and Jody, I got truthful answers and sincere apologies. I am so impressed with the level of customer service that I have received from Globe that I will no longer go through the dealer. BTW, they were never an authorized AA dealer, just trying to become one.
On the other hand, the player is still plagued by problems. We all hope that this next batch of players, scheduled to arrive next week, will be trouble free. Globe has agreed to replace my MK II to resolve the problems Ive encountered. And, theyve allowed me to retain the old player until the new one arrives. Try getting that level of service from most other distributors! When the manufacturer produces the product to perform like their North American distributor, well all be writing about listening to music rather than the problems. I suspect that were not far from that point. I can only recommend being patient a while longer. IMHO, this player is worth the wait. Analogue and musical!!!
BTW, Im not on Globe Audios payroll nor am I a dealer. |
I just got mine and so far so good, one hour and NO glitches at all- now to burn it in! ~Tim |
A customer of mine is indeed selling his used Audio Aero cdp here (if anybody wants to take a big gamble, as satothestars calls it, but if you would follow that logic, one should never buy second hand, since buying used is always a risk. But it all depends on the price, doent' it?)
Anyway, I do not want to write about the risks of second hand buying.
I was extremely inclined myself to buy an Audio Aero cdp, but after I have read that this player is experiencing so many problems, I have decided to go for the new Lindemann D-680 instead. The German audio magazine Stereo gave it a full 100% for the first time and it is their reference player now and my customer told me also that he feels the Audio Aero and Lindemann are in the same league. Now the Lindemann does also SACD, whic is very nice if you ask me and the chassis is machined out of a full block of aluminium. I have checked the German discussion groups, nobody is experiencing any problems with the Lindemann.
If Audio Aero will be able to get their problems under control, I will definitely audition their player against the Lindemann in my system and keep the better player.
I will post my findings here. |
Well, gamble or not, I bought mine through a dealer in Italy last month (willing to take a risk for such a good price!) and knock on wood, I have not had any of the problems listed in these threads. It appears I have the new chip because my readout says "Read CD". I've had mine burning in around the clock for the past 16 days and the most noticable difference started at 280 hours into it. Now it is sounding so open and warm. I'm in awe! At first I was skeptical that it would improve as much as it has. At this point, I can't be more thrilled! |
If the player had been bought through an Authorized dealer,there is no way Globe Audio would not stand behind their product.If it went back to France it is because it was bought out of the country or from a non authorized dealer,which goes back to my original post.So buying a used one or demo piece which are advertised here,or do not originate from the distributor(Globe Audio), is a big gamble. |
Brand new player and they sent it back to France? Wow so much for Globe Audio standing behind the player and doing an exchange.
Audio Aero had to have known of the software glicthes durning testing yet still chose to release the player?
Does it make you wonder what else they may have over looked because they felt pressure to get the player on the market?
How many Mk II's are in the country? I would guess under 100. Should the distributor not have contacted the dealers and had them get in touch with buyers so they could be told of the chip "upgrade" instead of the buyers having to ask then being told about it?
This player is on my short list of wanting to buy, but all of this makes me want to wait. For $8800.00 I guess I just expect a little better. |
Lall : gone back to France ? Im surprised your dealer couldnt do the software upgrade himself. What kind of problems did you have with it ?
Ive clocked in around 150 hours on mine and its still getting better. I think im close to its peak performance, but still not quite there. Manufacturer told me it should be fully broken in at the 200 hour mark. That currently matches my observations.
Cheers |
Badwisdom
Glad to know that you are now concentrating on music, not on problems any more. Mine has gone back to France for the software upgrade. How long is the burning period? |
Performance : magnificient player, best ive ever owned and heard on demo. Needs its 'short' break in period and then it really pins you to the floor with its realism and musicality.
Problems : i would be lying if my player didnt have any problems. It did. The best way to avoid these is to get the latest software installed, which as sattothestars said is user replaceable and will solve all the small quirks people have been reporting. All Mk II on sale now should have the latest soft upgrade which came out last month, so you dont need to worry about that anymore. My guess is Audio Aero was under pressure to get out the player and rushed the software a little bit. But it is now solved.
Cheers |
The software is user replaceble.Just a chip and not for all pieces.The performance is outstanding.Make sure you buy from authorized US dealers only, otherwise you will pay for the chip(if needed) and have NO warrantee and will be on your own for repairs.Not worth the gamble for a hi price piece such as this.Globe Audio Marketing(the official distributor for Audio Aero)will stand behind you and in most cases just replace the piece should a problem occur during the warrantee period.
www.sattothestars.com |
