Aliexpress Marketplace practices, be for warned.
I would like the audiophile community to know that Aliexpress will not stand to help buyers from vendor fraud of products purchased off of their website. I recently order fake Audioquest cables from [Vipeos - HiFi Store] and was denied my cancellation even though placed within a 24 hour period. They promises no charges will post before shipping happens but as a fact my credit card was posted a charge within 12 hours. Expected delivery time is about 2 weeks but still the vendor refuses to stop shipment and refund my card. They rather I receive, send back, and ultimately get credit vs cash back. So be aware of this type of practices Aliexpress is allowing to happen within their commerce market place.
Had two picks in the queue, and I asked a question to eliminate one. I used the communications button to narrow the choice. He seemed very helpful with advice. We talked about fake vs real cables. Bad choice of questions I guess?
|
@thecarpathian LOL! |
I too had a negative experience with aliexpress, I ordered a couple memory cards and a usd card adaptor, all mid line brand name items. Both cards were fakes, labeled as 256 gb but only 8 gb capacity. The card reader was partially defective, the memory card could be read but the extra usb port was useless. I was fortunate enough to get a refund but I didn't have the items that I wanted for music in the car. I think aliexpress is a dumping ground for counterfeit and fake chinese junk? |
I got a fake product, wanted to return it, but useless customer support were bouncing me around. Procedure is definitely made like that on purpose, so you can never get a refund. In the end, i opened a complain at paypal, uploaded photos of a fake product, explained that happened, and they refunded me fully. But yeah, Aliexpress is only for things you can afford to lose or not get any support. |
