Aliexpress Marketplace practices, be for warned.


I would like the audiophile community to know that Aliexpress will not stand to help buyers from vendor fraud of products purchased off of their website.  I recently order fake Audioquest cables from [Vipeos - HiFi Store] and was denied my cancellation even though placed  within a 24 hour period.  They promises no charges will post before shipping happens but as a fact my credit card was posted a charge within 12 hours.  Expected delivery time is about 2 weeks but still the vendor refuses to stop shipment and refund my card.  They rather I receive, send back, and ultimately get credit vs cash back.  So be aware of this type of practices Aliexpress is allowing to happen within their commerce market place.

daytrader

Showing 1 response by hhudo

I got a fake product, wanted to return it, but useless customer support were bouncing me around. Procedure is definitely made like that on purpose, so you can never get a refund. 

In the end, i opened a complain at paypal, uploaded photos of a fake product, explained that happened, and they refunded me fully. 

But yeah, Aliexpress is only for things you can afford to lose or not get any support.