A Manufacturer that pays return shipping


Was wondering if anybody knows of a speaker manufacturer that pays return shipping on warranty returns I know sometimes the cost of the shipping exceeds the value of the repair which doesn't make a whole lot of sense to me
terrybbagit

Showing 1 response by rhljazz

If you purchased the speakers at retail from a dealer, I would expect the dealer to take care of the return for you. Otherwise, I think it is reasonable to expect to pay return freight. What if you think it's warranty, but an examination by the manufacturer finds you overdrove the speaker motor and it is fried? If they have a free return freight policy they have already lost money on something that is not their fault.

Most speaker repairs can be completed in the field except maybe electrostats and planars. So, maybe just buy speakers from a local dealer and/or stay with conventional driver speakers.