I always send all my stuff to independent professional techs for my service and repairs ,unless it’s under still under warranty that requires dealer documentation support to send it to a distributor designated repair shop,
I have my current trusted local independent pro tech Audiofave who is top shelf: European trained, prompt, experienced and fair price,
. Who can ask for more? Contemporaneously, he is the designated Canadian shop for seversl of the major Brit and Euro audio product Canadian distributors.
WRT dealers, there is a hierarchy of after-sale support : a paltry few of longstanding larger audio bricks and mortar ones with an in-house seasoned tech, and 99% have their own designated fave independent 3rd party. In the 45 years in this hobby, I know them all within a 150 mile radius. And the numbers keep dwindling over the years .
Of course we all intuitively trend to the independent shop for convenience and price and service …the challenge is finding a good and trusted one. I have a ranking list of quality types, and they all currently all decline AVR repairs out of warranty.
They all sing from the same songsheet …..dem’s da breaks …( 2-Channel audio …all good … no problem )
As you point out, maybe you can go find SOMEBODY to fix the issue SOMEWHERE …. But At pro tech rates generally north of a $100 an hour and up …it’s all competitive and not insignificant.
. How much cash and personal time are most forum fans herein going to invest in a 20 year Uber-old AVR with an estimated best case minimal market FMV that will be dwarfed by the actual new costs to upgrade or repair it.?
carry on and choose wisely, sir.