jp1208
Responses from jp1208
| Recommendation on a modding service? I have had great experiences with the upgrade company and if you have any concerns they will have you get in touch with other customers that may have the same piece of equipment that you are wanting modded. | |
| Local dealer has ESP Local dealer has Extremely Sensitive Pockets. | |
| HELP FedEx Mangles Speakers - Refuses Claim If you think it is pretty much bomb proof packing then fight it to the end. They still have to prove to someone that it somehow does not meet there specs. Have them show you how they would have packed the boxes.You have over 4" of good packing mat... | |
| HELP FedEx Mangles Speakers - Refuses Claim Jaybo, there are so many sellers that flat don't care. I just went through this with a complete moron. The typical response "your package is the only one ever to have a problem". Great comments in this thread and all small audio businesses should ... | |
| Best Speaker under $3K - New or Used Luvs2listen cracks me up on his post. He is the one who helped design the Vapor Audio Breeze and brought them to Chicago. He is self promoting his own product here. I know it's an old post but there is bad blood between me and Vapor Audio after bu... | |
| Is good customer service about dead? Stringreen makes the case for sticking with the larger companies that charge you for their advertising, distribution, sales force, etc. That's fine. But if you don't mind working with a new and growing company here in America that eschews all that... | |
| Don't read you'll be sorry I use the U.S. made Clear Day speaker cables. Why would I want to go backwards by using the K2's?Plus the silver used in the Clear Day come from the Silver State! | |
| Focal Alto Utopias Width and Depth of Sound Stage I owned the Electra 936's and auditioned the Utopia's many times. More upfront and intimate until the BE series came along. Tubed pre amps on the older Focal's seemed to help the depth. I won't mention what I own now since the company I bought fro... | |
| Is good customer service about dead? Paul, you were offered FULL refund and we made it clear that we have a buyer ready now. I always have a list of people wanting a pair immediately. Vapor1, you only had a possible buyer from Canada when you made your so called "FULL REFUND" offer a... | |
| Is good customer service about dead? Ghasley, Once they had a buyer for the speakers then they would have the funds but there is no way I was going to send these speakers without payment first. Vapor wants to use an escrow company, then have me ship the speakers to them so they can i... | |
| Is good customer service about dead? Vapor1, are you kidding? Pete Schumacher emailed me and said Vapor Audio does not have that kind of cash laying around for a refund. I expected to box these up, get you the tracking info and have you paypal me the same way I sent you my payment. Y... | |
| Magnepan Service HORRIBLE??? Obviously the OP has a right to express his experiences and opinions. At the same time participants is this forum have the right to an opinion about the OP's problem(s) Exactly why public forums were introduced. | |
| Magnepan Service HORRIBLE??? There was an interesting article several years ago in HiFi+ about how a single poster could poison an audio product in the marketplace. It raised the spectre that a poster could be an anonymous shill for a competitor. I'm certainly not suggesting ... | |
| Is good customer service about dead? Dat1 and I had the same experience from the same company. Ty Lashbrook was awesome to deal with and have heard nothing but praise from Salk and Selah. Sorry for the late reply but some of you were engaged in the thread I was in that turned nasty a... | |
| Magnepan Service HORRIBLE??? I had damaged goods come in recently and couldn't just send the packages back to the owner of a certain speaker company. They wanted me to file the claim and once the inspection was done through UPS then they would proceed. The product we are talk... |