grislybutter
Responses from grislybutter
| Musical Surroundings Phonomena II+ -OR- Moon 110lp v2 -OR- Parasound ZPhono XRM Phono @tablejockey the middle is the Moon - I guess? However, there are two approaches: 1. I go for best fit for the Rega P3 for now 2. I go above the P3 "grade" and then later upgrade to a P8 (I hope) and then my phono stage I bought now will be O... | |
| Qobuz hell @philosurfer that link - the chat is DEAD. No one responds to it. I also tried the email address, nothing. The last time I had something like this was with Brussel Airlines that had their call center in Suva, Fiji, with 0 competence. But at le... | |
| Qobuz hell @bobbyloans "This is a fairly lame forum topic " and everyone else. I am happy for everyone who enjoys qobuz. For me, connection dropping is a show-stopper. Which happened all the time. Now about customer service: They did not honor my requ... | |
| Qobuz hell so their operating hours is from 10AM GMT to 5PM GMT. That's it. 7 hours. They don't respond outside that. Which, on the West Coast is absolutely useless. Amazing. I thought I have seen the worst customer service. | |
| Qobuz hell @ltmandella I was 13 days away from the renewal date. Which is why it's so annoying. | |
| Qobuz hell thanks @lalitk | |
| Qobuz hell @lalitk how do you contact them, via email or chat? | |
| Qobuz hell @baylinor $12 but you are right, lot of typing for not so much $. and I am right too, expecting something to cancel when I cancel it and not continue to charge me. And if you read it, my MAIN issue is customer service. | |
| Qobuz hell @lalitk I did not, and still don't. I should have checked, but every service is different | |
| Qobuz hell right. And it’s really not money "back" - I contacted them 7 hours after my plan should not have existed. I deleted the app the day before, so there was no loss on their part. It’s the customer service that turned out to be a giant humiliating pain | |
| Qobuz hell @tomcy6 I did cancel it "successfully" from the menu but when I open it again it still says my subscription is active. It should not have gone to the next month. And Qobuz customer support is terrible | |
| Qobuz hell yeah, I was never impressed by the Qobuz superior quality. | |
| Qobuz hell @nonoise so two weeks ago, I did just that. And it did say it was to expire by 01/16. - I wouldn't be charged. But they say now that there is no record of it! | |
| Qobuz hell @aniwolfe the search is simply terrible. Trying to find a song from an artist is impossible (possible with a lot of MY work). Recommendations are lame. It would error out during playback one out of 5 times, dropping the connection on my 100+ Megab... | |
| Qobuz hell @fuzztone that's my next step, I will call the credit card company |