The old adage "if it works out of the box, it isn't Hi End" has always lead me to make the dealer take the new product out of the box and hook the unit up at his facility to ensure it works before I take it home. I've had experiences like yours before and they are extremely disappointing. I'm glad to hear your situation was quickly resolved.
No output on New LS26
I just hooked it up for the first time and have tried both outputs and CD and Proc Pass Thru and get no response from volume. Re hooked main amp back up to pre-pro and it works fine. Hooked up Grado headphone amp up to outputs and nothing. Hooked Grado up to Monitor and get bleed thru so a signal is present. Hooked grado up to record out and get full sound. The culprit appears to be the volume switch. Spent an hour on the phone with the dealer, we racked our brains. Life sometimes has a simple solution that you just don't see it. OH also tried reset procedure 4 times. SO any one have an idea before I box it back up. Hoping is just a tad of magic dust, mixed with sap of oak tree and a frog eye. Let me know what you think.
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- 24 posts total
- 24 posts total