Say it aint so--- Teres quality question

Update. I received an email from Chris and will be boxing the arm up to send to him. Hopefully the culprit item will be identified and replaced. I did post a clarification about the 1/8" (wrong) platter deviation as soon as I caught it. I apologize for the error but it was an honest one, caught by me and corrected in this thread in just a few minutes after the original post. Whenever this project is wrapped up I will post to this thread the details of the process and more importantly my overall impressions of the performance of all the components that are being used as they work together.

I communicated directly with OL and the retailer of the arm and the cartridge being used a couple of months ago after sending detailed photos. Early on I had recommended that the arm and the armboard be sent to Chris for his evaluation. I'm relieved we are at this point. As painful as this process was (posting to this thread) for everyone, I believe it will be beneficial to all in the long run.

Guys, this is what it's all about. Honest conversation, concern & community.
Lurking through this thread, any analog enthusiast is bound to pick up some knowledge, I sure did.

As one happy to survive 8th grade Woodshop with a "B", and no interest in becoming a woodworking audiophile, the relative tolerances and expectations re: woodworking and vs. machining makes for some interesting reading. Not sure if the final result is more or less interest in owning any DIY-ish gear(Teres or other), but feeling more informed about it now.

As for the potential integrity issue, I'm pretty confident that this thread goes on to attest to the knowledge and sense of community of the posters that make the analog board the best part of Audiogon. Thanks!
Spencer aka sbank

A thank you to Chris for taking the time to show the level of customer support one can expect from Teres.

This cements my decision regarding my up and coming turntable purchase.

Customer service, honesty, support, and satisfaction are all key elements in any business (often times lacking in so many areas of our lives today.)

Chris' candid response and genuine involvement exhibit all of the above attributes in such a positive light that perhaps this will stand as a model for other manufacturers to follow.

Thank You!

Focusedfx

I call BS Teres!

many other machines can do a job as well as a CNC machine, don't blame the equipment, look at the material! QC is QC either it is on or not...

good product but there are limitations to the medium

state the facts don't skate

Sayas,

Me thinks thou doest protest too much.

Consider yourself flammed as that seems to be all you are looking for.