Windows Media Player


I just bought a set of Audioengine A2s. They sounded great in the store with nothing more than a MacBook Air. So I brought them home and hooked them up to my new Gateway computer. The sound is not all that great with Windows Media Player playing .wav files or mp3s. I also tried PowerDVD 10 player, and the sound is somewhat better but more different than anything else. With WMA the sound is slightly distorted and pulses some, is noticeably louder at times, and it just distracting. PowerDVD 10 gets rid of these problems but is still lackluster. I want my A2s to sing like they did with the Mac. I'm not trying to do audiophile sound, I just want cleaner sound than I am getting and to be able to enjoy them while computing. What to do?

BTW, I checked the driver (Realtec I think) on my machine and it is the newest. Then installed the PowerDVD 10 with only somewhat better results. I also Googled my problem and really didn't find any definitive help in a couple of hours. I'm hoping I can get some solid direction here.
pokey77
Well, I've tried selected advice here so far. Just as a preferrance, I wanted to keep WMA and not rely on a different player. So I have used it and compared it to the CD drive and its not as good as the CD drive playing the CD, but it is better than before I started applying your suggestions. I have also tried the PowerDVD 10 software that I noted in my first post was already on my computer. I think I like it a bit better than WMA for playback only. Now, to answer the questions asked by all:

Al, disabled the antivirus and that made no audible difference.

Speakers are plugged into the headphone jack at the rear. Doesn't seem to be any other way to connnect them.

I defrag too much according to you Al!

Got all my settings straight by right-clicking on the task bar speaker. This did seem to help some and now pulsing is gone or at least mostly so. While in this area, I did click again on the button to update the driver and to my surprise, it updated the driver and I rebooted after the update. Not sure it made any significant difference, but I am glad I have the newest driver now.

Moved some .wav files to my external hard drive. Sound is pretty much the same.

Went to the Task Manager to see if any processes were running. This is where I found some processes running and turned them off. There was an immediate change in sound and maybe resolution. They were three desk apps that showed computer CPU usage, hard drive usage, and a weather app. They were indeed using significant percentage.

Tried the Dxdiag.exe app and it showed that there were no problems found.

After all of this, the music indeed sounds better. I prefer the PowerDVD 10 software, which sounds much closer to the music being read from the CD drive. WMA is also indeed better, but still has some of that upper-midrange grit and distortion, which is what makes it "lackluster" as I'd previously stated.

I have noted several Foobar 2000 suggestions. May try that in the future. Sticking to WMA for now.

I'm not sure how to tell 16/44 files from 320k files as noted by Timlub. I know that the files I have listened to today are .wav and are quite large, like Al said, about 30 MB for a three-minute file.

I have definitely used EQ settings in WMA where I adjusted the individual bands and that helps some for sure. Also, one of the presets in the PowerDVD 10 software is nice.

I have not tried an upgraded PC on my computer, but that is a bit farther than I've been willing to go. But thanks for the thought.

So, these are my findings and though I'm pleased, I don't think I'm all the way there yet. Seems that WMA should be able to sound a bit better, read cleaner, if it weren't for the upper-midrange still being slightly distorted after these changes (and the BIOS has not been updated). Actually, you'd think WMA would be better than the CD playing in the drive because WMA is reading a loss less file.

Thank you all very much for the help. And I'm still open to more suggestions. BTW - Somebody refresh me on how to get email notification when a thread is updated.

Al, indeed, I have the PO1-B1 7/8/2011 BIOS, not the updated file. But I'm not sure how to update it. I hoped to see an update button while I was in the BIOS but didn't.
Good progress!

If the programs you disabled restart automatically when the computer is booted, you can prevent that by one of several means, depending on the particular app. First, see if the app itself offers a means of enabling or disabling automatic startup. Next, if that is not possible, see if it is listed under "Startup" in the listing of installed programs under the Start button. Delete its entry if it appears there. Next, if it does not appear under "Startup," enter "msconfig" in the search box under the Start button, click on the corresponding search result, and uncheck the item in the "Startup" tab, if it appears there. The final possibility is to enter "Services" in the search box, then click either "Services" or "View Local Services," then right-click the entry for the particular service, and select "Properties" and then "Startup Type." Take a look at the "Dependencies" tab before changing the "Startup Type" setting, to see if there is anything else you might be affecting.

As far as the BIOS update is concerned, I would do that only as a last resort after all other approaches are exhausted. In the meantime, it would probably be a good idea to email Gateway and ask them if they can tell you what the changes were intended to accomplish, and specifically if any of them are audio-related.

According to this reference the update procedure is simply to download the latest BIOS file, and start the update process by double-clicking the icon for the downloaded file. A BIOS update is usually straightforward and takes very little time, probably less than a minute once it is started. HOWEVER, if something goes wrong, perhaps because of a bug in their software, or if power were to happen to drop out during the update process, the computer can be "bricked" (i.e., rendered inoperable, and repairable only by replacement of the integrated circuit chip that stores the BIOS on the motherboard). That is why I suggest not doing the update, at least for now.

Also, in some cases doing a BIOS update on a computer from one of the major manufacturers can necessitate re-activating Windows with Microsoft, although that is not a big deal and can often be done via the Internet with just a few mouse clicks.

Since playback from a CD gives good results, you have proven that there is no problem involving the computer's DAC function, or compatibility of the output impedance or other characteristics of the audio circuitry with the speakers. And given that playback of .wav's from either the internal or external drive gives similar results, my guess is the thing that should be focused on next is the possibility that your .wav's do not have bit-perfect accuracy. Try EAC. (Note that EAC is NOT one of the converter programs that are linked to on that page). It can also be downloaded here.

As far as automated email notifications are concerned, I don't think there is a way to do that.

Continued good luck!

-- Al
I have something here that you may want to try. In a previous post, I recommend that you give Linux a try because a lot of people (including myself) seem to be having good results with regards to sound quality. Instead of going about it the way I mentioned in my first post, you may want to check this link out instead.

http://www.computeraudiophile.com/content/How-Linux-Ubuntu-1004-1104-and-DeaDBeef

This link takes you to a guide on how to get the best sound from Linux. It was put together by an audiophile that uses Linux and wanted to achieve the best results. Basically, you get a very detailed walk through starting with downloading and installing linux OS. After the install it goes into how to configure the OS for the best sound quality possible. Once that is done it gives instructions on downloading, installing and configuring an audio player for best sound just like with the OS.

From what I can see, nothing is left to chance. There are a lot of small steps involved but the instructions are very clear; a beginner should have no problems working through the process. I can't comment on sound quality because I just went through it myself. Also, I was reading through some of your posts where you are concerned about system performance. Linux uses FAR less system resources than both Windows and Mac. Anyway, I hope this info can help you out in some way.
Alright, glad to understand I'm on the right path. I don't need a brick, so I'll leave the BIOS out completely. I'll see if ripping a .wav file in WMP can be done bit perfect. That'd be sweet. I thought I read something about error correction in WMP but forget where I saw that. I'll also take a look at EAC, which I remember having read good things about.

Hmmm. I thought that there used to be functionality here at Agon that allowed a person to subscribe to a thread so they got notification when it was updated. Oh well. Thanks Al for your help, all of it.

Xxqq250 - Much appreciate your encouragement to move to a more streamlined OS. I've thought of it before but just have never made the move. Everything is going quite smoothly at the moment with this new Windows 7 setup, so I'll just try to be content for now. I'll post if I decide to make the move. Again, thanks for your concern.
Well, I've used both WMA and PowerDVD 10 today. PowerDVD is much better sounding getting rid of the upper-midrange distortion that WMA displays. WMA is definitely better since doing all of the experimenting I did yesterday, but its not there yet.

I did turn on error correction for ripping .wav files. I also removed and re-ripped the disc I was listening to yesterday. Can't tell it made any difference.

In any event, if somebody with sound problems in general on their PC reads this thread, there are many great suggestions.

Thanks again for the help.

When I get some time I may try Foobar 2000. And EAC as well.

Finally, I'm really liking the Audioengine A2s. Pretty nice sound for $199, which is half of what I paid for the computer! But it makes listening at my computer much more enjoyable now.