Who can repair older Theta


I have a Pro Gen 3 balanced DAC and it has some noise issue. Theta will not accept for repair.
Any suggestions or recommendations.

Thanks
jeff_in_jax


I had the same problem with a Theta Jade a few years ago. They gave me a hard time because I was not the original owner. I finally traded it in at a dealer when I bought my preamp. Recently I was looking for a new CD player and Theta was not on my list.
That is crazy, why won't Theta work on their older products. I can't beleive they expect original owners to live and die with their products, it's just not realistic. It's not like you aren't willing to pay for their service, if that's the case I am lucky I don't own their products.
I would not monetarily support a company that will not provide support for their products.

This is how we learn what brands not to buy. I am currently considering a CD upgrade and Theta is not on my list nor will they ever be. We need to support the companies that deserve our support.

Because an item was not purchased new by you is a poor excuse. If there is no used market for a given product then there will not be a desire for new products either.

Maybe Theta will be the next company to bite the dust.