Anyone else order Caladans from Clayton Shaw?


After watching videos and reading positive reviews I ordered a pair of Caladans. It’s been 2 weeks and I have never received an email confirmation of sale.  The charge on my cc was from Spatial Audio.  I have called and left VMs twice and also emailed Clayton’s info address. Crickets ! 

Has anyone else experienced this?  I assume he’s extremely busy but I’m getting a little anxious.

 

whiteknee

@jackd 

I want to read the response as constructive, but it's just not how it comes across. For awareness, I received an email from Mark at CSAL and responded to it as soon as I read it. So, as you mention I am following up with the company.

As far as posting here for "help", that was not my intent. My intent was to see if others encountered a similar experience. This is informative not just for me, but others that may be in a similar situation.

Hopefully if you ordered your transactions and experience have been smooth.

I ordered a pair in cherry the week before Christmas. Confirmed the charge to Spatial Audio on my CC but never received a confirmation email or any other response from CSAL. I’ve sent two on line inquiries through their website but no response. Customer service is lacking but the product appears to be outstanding at least from the new recipients of the Calladan. 
… anxiously waiting to add these to my collection. I have 3 amps: Luxman 550 axII, Luxman LX-380, Musical Fidelity 6si and am in the Q for a Decware so very curious about the compatibility with these.

@vthokie83 Thank you for that great followup, I was really curious what your ear was picking up, your sorta mirroring what Clayton was laying down on the road-map to full break-in.  I don't have that type of Amp congrats to your accomplishments there perhaps one day. WAF is still an occurrence here. I bought those cd from discog the sheffield audio labs test and burn in cd.  You have me curious with the option you used, I might have to look at that, I loved seeing your emotions, sounds like there taking your breath away.  I was also looking at those Buchhardt mkii but went with the CSS Criton 1TDX, with superior xo.  Those floored me into going to GR to upgrade the RF7-III,  that was so much work.  

 

Man, so little time on this rock to get exposed to this hobby.

I too initially ordered via PayPal on NOV 1st. It seems there are some shady practices going on with them. Allegedly several lawsuits settled out of court as to not bring public attention to PP's poor service to vendors. Per Clayton's recommendation, I disputed the order and received my money from PP after 100 days. I'm ready to purchase via Square, but can't seem to figure out how. Do I need to request an Square invoice from Clayton?