magnepan

@mesch  Yessir, I agree. Kept me busy for sure!

Magnepan is alive and well!!! just spoke to Eric a few moments ago.

The Website is undergoing an upgrade that will be straightened out

in a week or 2

Wonderful things brewing at Magnepan and our new 20.7Xs are sounding amazing

  Best JohnnyR Magnepan dealer Audio Connection Verona NJ

when i need help i pick up the phone and call them, they answer...

I've always received excellent customer service from Magnepan by phone...

I called them to ask about the DWM bass panels. Front office left something to be desired, but tech services was great, twice. I bought, twice. The four DWM panels transformed my ESL system and my HT.

As for customer service, sure, anything can be improved. You just have to pay for it. I’ll take "best-in-the-business for cheap" over "second-best-plus-marketing for big bucks" any time. YMMV