You were under the impression this is an accommodating group of enthusiasts eager to help a fellow audiophile. It’s a tricky place, if you carefully craft your message considering all sides you’ll escape most of the animosity, but never all. Internet forums took the place of kicking the dog after a bad day. Aggravating for most of us, save the dog. I’d try calling, I doubt anybody here knows anything. |
In my business, I would stop adding business/customers until I could manage the load effectively. Otherwise, customer satisfaction dropped and employees burned out creating quality issues, which was unacceptable to me. Several ways to accomplish this; raising prices, extending leadtimes, turning lower margin business away, not adding new accounts, etc. During these times communication with customers and employees was paramount. Periods when sales outran capacity were high margin because profits grew at a faster rate than fixed costs and salaries, but it’s a very slippery slope. Losing key customers and employees is a dangerous gamble. Stormy seas for sure, I hope they sort it out soon. |
@mesch Yessir, I agree. Kept me busy for sure! |
