Problem: Pro-ject Audio CD Box RS2 T transport


I recently purchased a Pro-ject Audio CD Box RS2 T transport. The unit is brand new, never opened or used. The specific unit I received is emitting an audible, continual whooshing sound while spinning discs. It's loud enough to be audible during listening. 

I know this transport has received high praises from several people on this forum. Can anyone who owns this unit tell me whether this is considered "normal" for this unit? Or are your units literally dead silent while spinning a disc?

Wondering how I should handle this as the unit was imported to the USA from overseas.

Thank you!

ajays

@ajays 

I purchased my unit from Underwood Wally who was all about customer service pertaining to the issues with the RS2-T's he sold. 

The distributor's rep Jesse on initial contact was discussing repairing the unit. That was not acceptable to me and at that point Wally was involved and new units not only for me but other Wally customers were to be supplied when available.

 

Walter and Underwood are outstanding. Way back in 2002, he recommended I purchase a JoLida JD-100 hybrid CD player. One of the things he said is the CD player is so well designed you could still be playing it in 20 years. It's still going strong, part of a modest office system. I'm using RCA 5751 silver tops and the sound is sweet and liquid.

@lak 

Not sure how much help this will be but here goes.

I have a Monoprice amp stand that I place the shelf piece from an old Cotter B-2 turntable stand on top of. Herbie tenderfeet on top of the shelf with my DAC resting on the feet. On top of the DAC are 2 PPT Omega mats with more tenderfeet on top of the mats with the RS2-T finishing the pile.