UPS Driver Literally Drops Package with New Hana Umami Red


I just purchased a Hana Umami Red and it arrived yesterday. I looked back at my ring doorbell video footage and saw that the UPS driver literally dropped the package from about waist high onto my porch. Here is a link to the shared video: https://ring.com/share/b8d92b2f-f777-4366-8cca-18459bc6bfac

It was packaged well from the distributor and everything looks fine (I opened the box before realizing this happened). I haven’t installed yet, but I’m pretty upset by this and not sure I want to install it. The rational side of me is saying these packages see much worse during transit, but I’m worried about the possible damage or latent damage this careless act may have caused. How robust are phono cartridges and how susceptible to shipping damage?  Looking for some opinions please.

 

cbl117

@cbl117 

Congratulations on buying Taurus. With HRS isolation and Umami, you’re in for a Royal treat. I had a great time with Umami Red when paired with SME 15AV TT an Accuphase phono. I am very likely to move up in the line in next few months. May I know your phono stage?

@cbl117 Do you know how many times this box was dropped without you seeing it? Don’t obsess over this. Knowledgeable dealers will have the cartridge surrounded by a good amount of foam and or bubble wrap in addition to the cushion provided by the Hana original packaging. It will be fine. Enjoy!

Enjoy your Umami,I love mine. Mount it,any problem I'm sure the manufacturer will replace it no questions asked.