Line Magnetic quality

‍Spoiler: Would I recommend buying a Line Magnetic product? Not when you are in Germany or Austria.

I don't know how the customer support in the United States is, but my customer journey with the Line Magnetic LM-503PA Mono Vacuum Tube Amps in Vienna is terrible.

In the Summer of 2021, I spent 10k on a pair of Line Magnetic LM-503PA mono vacuum tube amps. This was by far my worst decision in 40 years of buying hi-fi gear.

So far, I have enjoyed listening with the amps for 11 months. But for 5 months, I couldn't enjoy listening with the amps because of defects and ridiculous customer support. As I'm writing this, my Line Magnetic LM-503PA is defective at the distributor for repair for more than four weeks, and Line Magnetic has not even sent the missing spare parts from China to Germany yet. But this is just the tip of the iceberg of my terrible customer experience with a Line Magnetic product.

This is why I wrote a customer report about my journey with the Line Magnetic LM-503PA mono vacuum tube amp. The report is about many customer-unfriendly emails, a dealer who doesn't answers emails at all, the European Line Magnetic distributor holding my amp hostage, and Line Magnetic in China refusing to answer my questions.

https://www.pure-neo.io/writing/my-terrible-customer-journey-with-the-line-magnetic-lm-503pa-mono-vacuum-tube-amps

TRANSLATE with x

English

Arabic	Hebrew	Polish
Bulgarian	Hindi	Portuguese
Catalan	Hmong Daw	Romanian
Chinese Simplified	Hungarian	Russian
Chinese Traditional	Indonesian	Slovak
Czech	Italian	Slovenian
Danish	Japanese	Spanish
Dutch	Klingon	Swedish
English	Korean	Thai
Estonian	Latvian	Turkish
Finnish	Lithuanian	Ukrainian
French	Malay	Urdu
German	Maltese	Vietnamese
Greek	Norwegian	Welsh
Haitian Creole	Persian

var LanguageMenu; var LanguageMenu_keys=["ar","bg","ca","zh-CHS","zh-CHT","cs","da","nl","en","et","fi","fr","de","el","ht","he","hi","mww","hu","id","it","ja","tlh","ko","lv","lt","ms","mt","no","fa","pl","pt","ro","ru","sk","sl","es","sv","th","tr","uk","ur","vi","cy"]; var LanguageMenu_values=["Arabic","Bulgarian","Catalan","Chinese Simplified","Chinese Traditional","Czech","Danish","Dutch","English","Estonian","Finnish","French","German","Greek","Haitian Creole","Hebrew","Hindi","Hmong Daw","Hungarian","Indonesian","Italian","Japanese","Klingon","Korean","Latvian","Lithuanian","Malay","Maltese","Norwegian","Persian","Polish","Portuguese","Romanian","Russian","Slovak","Slovenian","Spanish","Swedish","Thai","Turkish","Ukrainian","Urdu","Vietnamese","Welsh"]; var LanguageMenu_callback=function(){ }; var LanguageMenu_popupid='__LanguageMenu_popup';

 

TRANSLATE with

COPY THE URL BELOW

Back

EMBED THE SNIPPET BELOW IN YOUR SITE

Enable collaborative features and customize widget: Bing Webmaster Portal

Back

var intervalId = setInterval(function () { if (MtPopUpList) { LanguageMenu = new MtPopUpList(); var langMenu = document.getElementById(LanguageMenu_popupid); var origLangDiv = document.createElement("div"); origLangDiv.id = "OriginalLanguageDiv"; origLangDiv.innerHTML = "<span id='OriginalTextSpan'>ORIGINAL: </span><span id='OriginalLanguageSpan'></span>"; langMenu.appendChild(origLangDiv); LanguageMenu.Init('LanguageMenu', LanguageMenu_keys, LanguageMenu_values, LanguageMenu_callback, LanguageMenu_popupid); window["LanguageMenu"] = LanguageMenu; clearInterval(intervalId); } }, 1);

I echo the above statements. I now own a Willsenton 800i 805, which is more than rumored to be built in the same factory as Line Magnetic. It’s a 100lb beast of an amp with midrange to die for. The pictures do not do it justice. I owned a PL Dialogue HP integrated and it is just as well made (if not better).

It’s outdated to say the Chinese are an agrarian economy turned into the initial phases of Industrial Revolution and they are making knockoffs and cheap junk only.  So much information and technology has passed through in the last 20 years. I also think China has a deep bench of its own audiophiles that drive the market at home as well.

If you have the interest and the funds, I see no material reason not to try out a Line Magnetic. Keep us posted! I live through folks here as I cannot go into bankruptcy buying all that I would like to try out. :)

Eight years now with my Line Magnetic 518IA, zero issues.