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Aurender N10 display issue

I took delivery of what appeared to be a flawless Aurender N10. I got everything situated and fired it up annnnd something is wrong with the display. The colors are out of whack. White is magenta, Blue is purple and the off-white color of the Luxman style meters is pink. What’s strange is when the unit boots up the font color is normal. I’m assuming the display is on it’s way out…I’m just hoping this isn’t a major repair. Anyone else experience this? 
 

 

128x128jl1ny
hgeifman
2,113 posts
 

@jl1ny, One more suggestion.  Please power down your Aurender and unplug it from the wall. Wait 15 minutes and turn it back on. Please keep us posted.  Thanks. 

jl1ny's avatar
jl1ny OP
396 posts
 

@hgeifman

I did as you recommended and the problem still exists. As you can see in the pics, it boots up with the correct white color fonts then it switches colors.

 

jl1ny's avatar
jl1ny OP
396 posts
 

Pics

 

jl1ny's avatar
jl1ny OP
396 posts
 

 

hgeifman
2,113 posts
 

@jl1ny, Thanks for the pictures.  I have no clue why the display colors are wrong.  Please call your retailer and send in a remote support request.  

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