Ortofon MC Cartridge Problems ??


I am having "major" issues with my MC cartridge...keep loosing the stylus??? 

I purchased a VPI Prime Signature (B stock - lacquer rub during initial shipping) at a great price...went back and forth on which cartridge to add - ended up upscaling & getting the Ortofon MC Quintet Black. Had to wait for the new cartridge for several months...I left the turntable at the Audio store until the system was complete. Had the entire system mounted at the store and checked. Took delivery and set the turn table up at my house - as I placed the arm on the system noted that no stylus attached to the cartridge? A little bit in shock - I called the audio store. They were excellent - they brought a brand new entire Ortofon MC Quintet Black (no cost) to my house (4 hr drive each way) and mounted it for me while I watched over the shoulder...they indicated it was not the first time seeing this. We played several albums, rechecked the mounting, tracking force, azimuth, alignment, tightness of the screws...all spot on. The anti-skate set up I was skeptical about - but after a demonstration of both methods - it worked...

The Quintet Black S has a Nude Shibata diamond, mounted on a high-performance Sapphire cantilever...the set up is extremely small. My table arm is the standard 3d printed carbon arm that came with the VPI table... JMW 10 3D tonearm. The table and system is build like a tank and although the arm is on a single needle pivot point (takes a little getting use to) - the cueing system lowers and raises gently without issue. My only concern is on the last track on the each side of the LP the arm/cartridge does track inward toward the spindle. I am extremely careful with the entire system. Before an album is played it goes thru the ultrasonic cleaner. I played about 25 albums over the course of a few weeks - and guess what - the entire stylus is missing in action again today??? Uggg...

Before calling the audio store again - helpful thoughts and insight from the community is appreciated. At this point I may look for a more economical cartridge that will last longer...I have read some threads about Ortofon cartridge fragility. Understandable - the cartridge is likely the one component that is replaced most often in a system...but i need something more reliable... recommends are welcome. A MC cartridge that matches well with my arm/table...at three different price/quality points...

Your insight is appreciated,

J

jmrrobbie1

I have run Quintet Black S for 4 yrs until a Shelter 501 replaced it. No issues with Orto. Kept it as a backup. On one occasion the cart tracked the dead wax and ended up on the label area (Damn Kirmuss cleaning solution residue collected on the stylus) but no harm done. I suspect,.as others have mentioned, cart/tonearm incompatibility.

Provided the cartridge was not mounted in some very bizarre orientation, like sideways or dialing in a crushing amount of VTF, I cannot imagine any cartridge/tonearm incompatibility that could do this, and I do regard Ortofon cartridges as very well made.

Is there a record clamp and has the cartridge made contact with it? I had another unipivot and couldn’t use my HRS record weight with it because they made contact at the end of the side while the groove was still trying to take the stylus inwards. With a Dynavector 17D2 I got away with it, once, and it didn’t get put to the test a second time.

 

 

K... I do have a HRS weigh... I don't think the arm/cartridge has made it inward to that degree...as I take the table in for trouble shooting I will have an inexpensive cartridge mounted and give that a test run...! Thanks...J 

Ortofon is a great company, but given what you report I would suspect manufacturing defect. Maybe they had a bad run of attaching the sapphire cantilevers for whatever reason. I’d move on to another model. I’ve never had a problem with their metal cantilever models - the Cadenza Red is a rockin little cartridge for not much more, and should be quite robust too. But what you’ve experienced is extremely frustrating, so I wouldn’t blame you for hopping off to another brand!