Node failing, surges?


This is not bashing the product which I enjoy and have other units elsewhere. I have this unit in CO and after 11 mos it simply failed to power up anymore. It was replaced under warranty. Used the new one for 2 weeks and seems like the same issue where it simply shut off and that was it. There was some lightning the second time.

All the stereo electronics are hooked up thru Panamax Max 5100 power conditioner and surge protector. There was no pop, click or anythin when this unit powered off. All other components are fine and kept running. In fact in 20 years never had a power surge take anything out here. The only other thing I can think of it I have Ethernet hard wired into this node and that Ethernet switch is on a different surge protector device. So not clue if I could be a power surge, something thru Ethernet, or something else. 
 

I have started a ticket with bluesound but figured I would see if anyone had any ideas as besides the loss want to try to ensure it does not happen again. Thanks.

jbs

Hey. So sometimes switching power supplies fail due to low incoming voltages. It’s an issue which has been mostly dealt with but may still happen. The issue is that a switching transistor must be on or off. That’s how it gets efficient and stays cool. If a long term low voltage situation arises the transisor may go into a linear state, not fully on or off.. and that’s the least efficient and most heat creating part of the curve.

Advanced power supplies like Furman and Panamax with low power disconnects can prevent this, but I’d be surprised if this happened. Most power supply makers are aware and have ways to prevent this issue from happening.

From what I've read, these situations often happen when power is being restored, or the power flickers, without actually surging.

Probably a dumb thought, but have your tried plugging the Node into the wall outlet instead of the power condition?  Maybe the condition itself has a problem. 

 

It'd be interesting to test the voltage output of your power conditioner and also see what its waveform looks like on a scope.   

That said, I've got no personal experience with the Node but haven't read much of anything about them being a particularly delicate consumer electronics item.