Streaming network issues - need a geek


I have a DSL modem (best I can do in this rural location) and a Netgear Nighthawk router connected to the modem via ethernet. I learned that the router is restricting bandwidth to attached devices, so I ran a second ethernet cable directly from the modem to the streamer (NuPrime Stream9) to get full bandwidth. But for a number of reasons I have to use WiFi on the router, not the modem, and can't have WiFi active on both at the same time.

So as a result my iPad and the NuPrime software (connected to the router) can't see the streamer (connected to the modem) to control it, apparently because this situation appears as two separate networks.

Surely there is a way around this by changing network settings in the router, but I am not a geek and need help as to what to change and what to change it to. Anyone?

markmuse

The nighthawk is a dual band router. I would get a wall wart wifi extender and plug it in next to the audio system and connect your audio ethernet cable to it. Then run your iPad on which ever band does not take away from your system.


Also, better quality streamers cashe and can make up for a lot of network issues. So, it the above doesn’t work, consider an Aurender streamer.

 

Thanks everyone for replies so far.

@yage I bought a large Sony 4k TV, connected it to the Nighthawk router (tried both Ethernet and WiFi) and was not able to connect to any 4k service. Connection tested as functional. Connected straight to the modem via ethernet and it worked just fine. Netgear spent a lot of time with me, even replaced the router. No change. They gave up. I called Sony support and went through everything. They eventually came to the conclusion that the router was restricting bandwidth somehow. 

No bandwidth settings that I could find. What is QoS?

@ghdprentice I have three devices that have this issue with the Nighthawk - see above for Sony TV problems. The third is my Bricasti DAC with a streaming card. The Bricasti is no slouch. 

"I would get a wall wart wifi extender and plug it in next to the audio system and connect your audio ethernet cable to it." That is exactly what I wanted to do using the Nighthawk, with WiFi on the modem OFF, but bandwidth restrictions in the Nighthawk. It works, but I don't think I am getting full bandwidth. 

@mike_in_nc The model is RAX45 Nighthawk from Netgear. I did upgrade all my ethernet cables to Cat 8. 

Thanks for the Small Net Builder's forum reference.

First, what is your speed on the DSL?  Around here it is only 6MB downstream.  That's not much these days.  It certainly will not do justice to a 4k TV.

Second, are you trying to hookup two networks?  It sounds like you have the router function on the DSL modem on, and the Netgear router.  That could cause issues.  If you want to use only the Netgear router, make sure the modem router is turned off - not just WiFi.  You will probably have to connect directly to a computer via Ethernet and go to the modem/router setup page in your brower, usually 192.168.1.1 for Netgear, but it depends on what brand your modem is.

Is there a reason you are not using the modem router?  It must have one if there is more than one ethernet out.  

Jim

I had a similar issue with an ATT Router and

Google Nest. The Geek Squad tech put the ATT 

Router in pass through mode and that solved 

the problem. Not sure if this is helpful for your situation.  

Thanks for additional replies!

@jgoldrick It does handle 4k, but just barely, and only when connected ethernet direct to the modem. I am using the modem router, and currently also using its WiFi. The modem is in my studio. I have my desktop and my big printer as well as two ethernet lines out to where my audio system is connected to the modem. Also various WiFi devices. The reason this is not preferred is the modem is not very good with WiFi or juggling the number of devices that hit it. It is a supplied device from my service provider (Frontier - heaven help me). 

Yes, 6 Mb/s is all I get (with a strong tailwind and the neighborhood switch is functioning properly and not too many people in this part of the county are hitting it). Unfortunately it's my only option in this rural WV location. Actually compared to other locations in the state I'm flying. Would you believe only 60 miles out of DC and it is like living in a third world country, complete with lunatic fringe politicians and extremely corrupt county gov., not to mention the state gov. Don't get me started. 

When I have the Nighthawk router functioning and WiFi turned off on the modem things work pretty well except for the bandwidth problem. The Nighthawk is much better at handling multiple WiFi devices. That is why I would like to find a way to get my iPad on WiFi to the Nighthawk to see the streamers that are ethernet direct to the modem.

@ericsch I think that is what someone earlier mentioned, but I was warned that it opens you up to intrusion. It bypasses the firewall, if I understand correctly.