Berkeley CA audiophile is desperate need of help


Hello. My digital system has crashed for the second time

in 6 months. I have been in touch with my DAC 

and server companies. What I really need to do

is connect my Innuous server to another DAC or another

DAC to my server. I contacted 2 local brick and morter 

shops in the hopes that I could bring in my server to rule our

a problem with it. An Innuous dealer said no. Is there any 

one near by who could give me a hand. Might I come to you

with my DAC and hook it up, or might you come to me

with server and or DAC? I am happy to compensate 

for one's time. I am a 'senior ' female with much 

positive reviews here and on the other website.

Did I say that I was Desperate with a capital D?

128x128bander

A San Francisco audio shop sells Innuous.

He said no to my request to bring my server in to check ir out there. 

I have the latest version. It's unclear as to what in the chain is causing the

problem. At this point the only solution is to do what I have requested 

in my post. Thank you for your comments and suggestions.

 

 

@bander, Your original post says “ My digital system has crashed for the second time  in 6 months”.   It seems no local retailer is willing to help.  What did Innuous Customer Support say?

I suggest you provide more details of the crash including the equipment in use, what you were playing and as much other detail as possible. 

Maybe someone else on Audiogon will have a solution. 

 

It is hard to suggest fixed without knowing all the facts.  However one approach to server and audio electronic crashing occasionally is to be proactive - simply turn them off and on once month making sure they actually restart and not just go to sleep.  Essentially you want to reboot them.

I have a practically new schiit bifrost II you can borrow if you pay shipping.  --Jerry

@jgoldrick ,

Good advice. I power off my Innuos after listening ( power is expensive on Long Island).

@bander ,

Did you contact Innuos?

Also, have you checked your Ethernet connection. I have had a couple of issues when bandwidth wasn't large enough and Innuos just stopped working until it could  catch up.

PM me, maybe I can see if I can fix it. 

Otherwise, what equipment are you using? How are you connected to the Internet?

etc.

Bob