2. analog
  3. 175016-166559

Could this be true, or am I getting the run around.?

Could this be true, or am I getting the run around.? Sumiko is telling me that the on/off and speed box issues I am having with my Classic SB TT are environmental. They say static? I need some feedback. 

I sent a Pro-Ject Classic SB to Sumiko to be looked at because the motor would not respond correctly to the speed control button .  

  1. Sometimes I would go to turn off the TT to flip over an album and the motor would keep running no matter how long or how many times I did the long press. 

  1. Sometimes times I would go to start the motor and nothing would happen but the indicator light would go from flashing to a solid blue as though the machine was running and up to speed.  

  1. One time I tried to turn the machine off and all it did was cycle back and forth between 33 and 45.  

  1. Another incident I was playing an album and half way though the motor just stopped dead. But not according to the blue light. The solid blue light was indicating that the motor was on and up to speed. 

Can static cause 5 different speed control issues? Particularly nu# 3, where trying to turn the TT off resulted in a 33 to 45 back and forth. I have a normal house with a humidifier installed on my furnace. They want to return the machine as is. Any advice?

These links will show you examples of the failures. 

https://photos.google.com/photo/AF1QipMhtqo0qs7pc-lq4C4omppPgOcf8JDH5W0gH9rO 

https://drive.google.com/file/ d/ 1lJSldzl3CAPZi7TkRdlPCEyiFiKXw X4z/view 

https://drive.google.com/file/ d/1Re63_jVky5iZU1yaO- sEG81o6tmo51eN/view 

https://drive.google.com/file/ d/1Re63_jVky5iZU1yaO- sEG81o6tmo51eN/view 
 

 
 

marshinski15
yogiboy's avatar
yogiboy
5,486 posts
 

You are getting a runaround. That table should be replaced with one that works!

oldhvymec
5,101 posts
 

Well let's see. You sent it in for repair and it's still not repaired. Ask them to repair it FIRST then return it with "tested GOOD 24 hours". 

I've never heard that one.. Replace the faulty parts, I wouldn't care how it got that way. FIX IT..

Static? boil a pot of water. That's not to hard to fix.. It's more of a practice than anything. Discharge before you touch stuff, reduce the chance of it happening, boil the water. :-)

carlsbad's avatar
carlsbad
1,551 posts
 

It sounds like they are unable to reproduce the defects you complain of.  --Jerry

mulveling's avatar
mulveling
1,774 posts
 

Sounds like you got the runaround. So what if "static" caused it? Dry air is a common environmental condition of audiophile music rooms during winter. They need to at least design products that are protected from the typical environment they will be used in.

Whenever I’ve had any kind of a problem, Musical Surroundings (distributor for Clearaudio, etc) has bent over backwards to help - just saying.

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