Experiencing speaker imbalance, while amp headphone output is fine. Any ideas?


Hi all. Purchased a brand new Audio Research i/50 integrated amp a few weeks ago. Sounded fantastic straight out of the box. Left town for a week, came back and the left channel is now sounding substantially louder than the right. I have Vandersteen VLR CT’s paired with it.

The amp also has a built-in headphone amp. I’ve checked that, and the L/R balance is perfect.

Does anyone have a clue here what could be happening?

Thanks so much for everyone’s time.

128x128gnarmite

Please call your ARC dealer.  I see so many threads here about new equipment where the OP never mentioned contacting the dealer. Why?  I would not contact the company first.  When a company sells through dealers, part of the margin is to field the customer service calls.  

even well tested tubes, shipped, handled, packed/unpacked, can sometimes suffer from a version of infant mortality

op - wish you good luck, arc should and will take care of you

Please call your ARC dealer.

Thanks. I did first thing this morning!

even well tested tubes, shipped, handled, packed/unpacked, can sometimes suffer from a version of infant mortality

You were right on the money. Turned out it was just a bad tube that lived only 3 weeks. Replaced today and all is well.

Thanks so much everyone for the replies and help!

Tubes are a consumable.  If that doesn't set well with you, solid state was invented for guys like that.