I called Decware last month about ordering a Zen Mystery Amp. The wait is at least a year but beware reading comments here, there is no editing and some people take advantage of this making all sorts of irresponsible statements. What they told me, Sarah I think it was, even though ordering is on-line their process of billing and entering into the build queue is manual. She is at least a week behind, but regardless of when she gets around to entering it your order is registered with the date placed. Your credit card is then charged 10%. Balance due on shipping.
The exception is if you choose PayPal. In that case you are charged the full amount immediately. Just the way PayPal works. So unless you want that use your credit card.
This then secures your place in line. Because the wait is so long I asked about refunds. Sarah said Decware will refund net of credit card fees if you cancel prior to when they start the build, which is also the deadline for making any changes to your order. Build time is about a month, a lot of that being testing. Steve insists on personally testing each and every unit himself. Which has something to do with the Lifetime Warranty I guess.
Notice wmbode the comments from all those who actually own one. They go beyond good amp, sounds good, better than such and such, etc. Instead we have sublime, phenomenal, absolutely love, spiritually transcending.
There are people here who will recommend components based on watts and other numbers. Me, I prefer spiritually transcending. For spiritually transcending I will gladly wait a year or more. Heck, they are so busy they don't even have me on the list yet, and it has been about a month.https://orders.decware.com/list_view.php