Just keep in the back room, it may take awhile. You owe the seller nothing, much less ANY return shipping cost. I’ve been buying and selling online for over 21 years. As a seller, I had to learn the hard way, don’t feel sorry for the guy. Guess I missed the part of your post that said you got the cost refunded. You are much more than generous, no one has ever offered to pay half of the return shipping!
Returning damaged item to seller....
I bought a Project Ground It which unfortunately was damaged during shipping. The seller refused refund even after sending multiple pictures of damaged item to him. Only after I initiated PayPal action did he decide to refund me. Through out this process he did not want the item back. Now he has decided he wants it back. I am willing to return it but he refuses to pay for return shipping costs. Am I correct in thinking he should pay return shipping fee? Thanks!
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- 36 posts total
Here is MY selling policy: Example #1 You buy item from me and pay shipping. Your happy, then I am happy. Great. Example #2 You buy item and item is damaged when it arrives. I refund your money AND pay return shipping. Example #3 You buy item but don't LIKE it. I provide full refund, but YOU pay return shipping. |
PayPal has a free return shipping program if you're not satisfied with your item and paid with PayPal. Details are at the link below. https://www.paypal.com/us/webapps/mpp/returns Basically you pay for the return shipping and then you file a claim with PayPal. I have used it many times and it does work great. |
- 36 posts total