Thanks for the responses so far. I am not necessarily that concerned about the long lead times as it seems nearly everyone has them these days with the possible exception of Amazon who has their own delivery system. For me the biggest issue as stated above by others is the total lack of communication and the false promises. I wonder how many businesses with great products have gone belly up due to inadequate customer service. As a good friend of mine who owns a silicone medical device business once said, "Price, quality, service. Choose two."
Does Anyone Know What is Up with High Fidelity Cables?
Does anyone know what is going on with High Fidelity Cables? Lately they have had several sales with big discounts and I ordered a cable on October 3, yet to be delivered. I have never received any information of any type from them and they only occasionally respond to my order update requests with a revised delivery date which they then do not meet. This has been going on for over 8 weeks now and I wonder what the issue is. I am told it is machining problems but concerned that the big sales, false promises, and failure to deliver are indicative of more serious problems. Any insights will be appreciated. Thank you.
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- 107 posts total
- 107 posts total