Who are the Stand Up Guy's and Gals in this Audio Industry?


Been some banter the past couple of days about bad experiences with a couple of the "Boutique Amplifier and  Speaker Builders"

So I am posing the question of these " Boutique Builders" , who of them have been stand up guys and gals taking care of business for you.

Some may find this information helpful in the processes of making a purchasing decision.

I will say that Upscale Audio has been standup in  the past with an Issue I had with a Pathos Amp and got me fixed up fast.
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J. Tull’s second LP.
Clapton's third solo LP; "There's one in every crowd"

Mike Morrow. Great product with additional set up advise. Mike provided addition discount and burn in time just to improve my experience.                                                
F-me! The PT Barnum of audio. Thankfully once I called him out he stopped advertising $4,000 cables on featured products of this Board's sales site. 
I am fortunate to be dealing with 2 very approachable companies that currently have deposits from me on new/upgraded audio gear. Salk Sound and SMC Audio. I currently have a pair of Song3 Encores on order from Salk (Predicted finish time February), and SMC is completely gutting and rebuilding my DNA-1 amp with an extensive rebuild. I can’t wait to hear this combo when they are hooked up together!! Both Salk and SMC have been outstanding to work with. I never felt like I was bothering them when I contacted either with questions. Both of these present very high value for money spent.

I just bought the $745 Reference Calibration kit from Acoustic Frontiers. What I got was a open boxed microphone dated 7/21/15. When i asked why I received a old mic, here’s the response

"Sorry the mic does not meet your expectations. I was not aware of its age or the calibration recommendations. Would you like to return it for a refund or replacement? We do not have any other DEQX reference mics in stock at this time and would need to order one in if you want a replacement, lead time is about 14 business days. We could also offer you a discount if you would prefer to keep it."

Looking at their website, you’d expect them to know that this is unacceptable. It says right on the sheet when it was calibrated... AND Earthworks say’s that Mic’s need to be re-calibrated every 5 years. Seems to me, he tried to pawn off this dusty ass mic on some internet purchaser thinking I wouldn’t know any better. Needless to say, that went back this morning and I won’t be doing business with A.F again.

Anthony Chipelo of Music Reference/RAM Labs tubes.  Recently had my Music Reference RM10 Mk II serviced/recapped there and a great supplier of the best tubes for Music Reference amps.  

Three that have manufacturers that have always been great to deal with.

Keith Herron - Herron Audio

Peter Noerbaek - PBN Audio

Patrick Cullen - Cullen Cable

Dealer

Jim - ListenUp Boulder