Problem advice please


I came home last night and noticed that the light on the front LCD dispay of my Denon 2900 is not functioning
The front display is completely black
At first I thought the player was not functioning than I noticed that the light to indicate standby mode is illuminated. The player still functions

What is involved to get this fixed
Do I need to go back to Denon
I bought the player from John Tucker at Exemplar

Your thoughts are appreciated
bluemike
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The display of the Denon 2900 is not LCD; it is FLD which does not require illumination light. It produces light on its own.

Since the player is still functional, you should really check the settings as there is "Display OFF" function. If this is not the case, then the filament or cathode voltage for the FLD is the failure (power supply), or it may be the FLD driver or the FLD it self (very unlikely). This requires troubleshooting by experienced Tech.

Regards,
Alex
Thx for all your advice Guys

I did check to see if I inadvertently turned off the display that's not the case

The player is approx 2 years old I bought it here on audiogon

Thx for your input Alex if it is the cathode voltage how much would it cost to repair
Reporting back once more on my problem ...

When I look at the front display there is a dim light when I turn it on vs when it is turned off
however the blue lighting which shows the tracks and all other information is not illuminateD. The screen is blank

Do I need to send the unit back to Denon
I have not e mailed John Tucker as the unit was bought re sale here at Audiogon.

Any further input is appreciated !
Mike:

Don't know if you have a user's manual or not ... here's the link for one . Refer to the last page (page 34) under troubleshooting. Maybe the thing to do is to reset everything back to the factory settings. The display is factory preset to "on." If you still get no display ... then it's back to Denon.

Regards, Rich