Yeah, I thought about returning them, but KEF told me it is a custom order and cannot be returned. Moreover they have been ignoring my emails, which is very very frustrating.
Bolting speaker with stand
Hello,
I recently purchased a pair of KEF REFERENCE 1 with stands.
When assembling the speaker with its stand, the right channel is fine, but the left channel speaker cannot be bolted with the stand. Please refer to this video for more information: https://www.youtube.com/watch?v=PaXxBorPt24&ab_channel=TutorCL
The customer service just told me to remove the rubber feet. It does not sound right to me. Moreover, this will require me to remove the rubber feet on the right speaker as well. I expect something for this price to have a consistent quality. The two speakers do not have the same quality.
Anyway, any suggestion to this situation? Thanks in advance.
I recently purchased a pair of KEF REFERENCE 1 with stands.
When assembling the speaker with its stand, the right channel is fine, but the left channel speaker cannot be bolted with the stand. Please refer to this video for more information: https://www.youtube.com/watch?v=PaXxBorPt24&ab_channel=TutorCL
The customer service just told me to remove the rubber feet. It does not sound right to me. Moreover, this will require me to remove the rubber feet on the right speaker as well. I expect something for this price to have a consistent quality. The two speakers do not have the same quality.
Anyway, any suggestion to this situation? Thanks in advance.
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- 13 posts total
- 13 posts total